Howatson Judge

Howatson Judge can help you drive forward your performance management where your clients really want it. We work on identifying the risks in the buyer/supplier relationship and help you create programmes and service models that deliver real value.

We believe that making key changes to service levels can have a significant impact on customer satisfaction, customer retention and word of mouth recommendations. This ensures your clients are consistently happy and your sales and marketing budget is focussed on capturing profitable contracts.

We review the quality of service that underpins your strategies, with a programme of actionable points and advice on how to measure your service quality over time.

Whether you need a full contract delivery review or assistance in undertaking one-off projects we have the skills to help you build a strong reputation for delivering on promises.

Visit Howatson Judge... www.howatson-judge.com